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Computer Repair Brentwood. Brentwood PC Repair Services
Drop-in Pick-up Service £40 for Computer Repair Brentwood
For computer repair near brentwood drop into Clinic located in Hutton, Brentwood, UK.
Suitable for;
Virus Removal
Health Check / Performance Boosting
Startup / Login Problems
Small Hardware installation / Upgrades
Software faults
Software Installation
Note: Should your equipment require additional attention in your home then follow up calls (of a maximum of 2hrs per session) will be charged at only £10. If unable to resolve original fault you will be entitled to a full refund.
Home Call £40 for Computer Repair Brentwood
Suitable for:
Internet Connectivity issues.
Problems with attached equipment such as printers.
Installation of new software or hardware.
Not Suitable for*:
Virus Removal
Health Check / Performance Boosting
Windows Start-up / Login Problems
* This is due to the excessive amount of time that thorough scans and diagnosis may require. Also there may be a requirement for access to a working internet connection in order to repair.
Additional Information on Computer Repair Brentwood
All services are charged excluding parts. Should replacement hardware be required then this will be discussed prior to any purchases. You will only be charged once for the chosen flat rate repair service, excluding £10 follow-up home calls with the Drop-in Pick-up Service.
If you are able to you can email lterrell@supanet.com by clicking this link.
Background on Computer Repair Business
Computer Repair Brentwood offered by an experienced Support Technician that has had 15 years experience supporting the Chelmsford Defence and Communications companies. Now offering home computer support to Brentwood personal computer home users, Lee Terrell PC support Technician can offer you low cost home PC support within the Brentwood area. The Brentwood PC support area covered is centred around Hutton and spans a 10 mile radius from area code CM1 6PJ. If you need computer repair near Brentwood then you could have your computer repaired from as little as £40. The computer support area is primarily for home support call out / on-site repairs however if you are prepared to drop you PC in to our Hutton PC Clinic then anyone can benefit from the low cost flat rate computer repair fee of £40 until 14th June 2010, £40 fixed fee from this date.
Home PC Support in you own home is available to Brentwood, Hutton, Shenfield, Warley, Ongar, Stock, Margaretting, Wickford, Billericay, Basildon home users and any other area in or near near Brentwood within a 10 mile radius. .
Brentwood Computer Support Services
PC's and Laptops are supported that are running any version of Microsoft Windows and drop in of Computer or Laptop is preferred as the support technician Lee Terrell is working from home with many daily commitments.
Home call out for Brentwood computer problems or home computer repairs near Brentwood are available as previously mentioned however it may not be available that day. Evenings and weekends are most suitable for a home support call-out and are charged at £40.
If your PC is dropped into the clinic work can usually being immediately for fast but thorough low cost computer repair charged at £40 (£40 total after 14th June). Lee is passionate about PC support and will endeavour to solve you PC support problem as soon a possible and often resolves PC support issues well into the early hours to achieve a timely fault resolution.
Although laptop hardware repair is not offered most laptop software faults can be resolved. PC hardware repair is possible however any parts required are charged separately, this will be discussed prior to any computer part purchases being made.
Brentwood Computer Support Clinic Drop-in Information
Your Home PC or Laptop can be dropped into the Hutton - Brentwood Computer Clinic at the address shown on the contact page once arranged by telephone. Unless you have particular external hardware problems or computer connectivity problems only the base unit is required, i.e. not the monitor, keyboard, mouse or otherwise, just the main computer unit sometime referred to as the hard drive by home users. It is advised to bring with you all PC operating system disks, recovery CD's and computer hardware driver disks as some files may be required from the disks during repair. As this is a residential address there is no waiting for work to be completed but you will be kept informed of the progress by telephone.
Computer Repair Booking Information for Brentwood
Call or Text Lee Terrell on 07882 144 458. Messages left will be followed up within a few hours.
If you are able to you can email lterrell@supanet.com by clicking this link.
Computer Repair Services Summary for Brentwood
PC Clinic - Drop-in Computer, Pick-up Computer - CM13 2SX - £40 before 14th June 2010, £40 thereafter regardless of time spent.
Home Support - £40 max 2hrs (£10 per additional hr, Home PC support available within a few days of booking).
On-site pc support radius - 10 miles of CM13 2SX.
Brentwood Computer Support / PC Support Brentwood
Hardware & Software (Only the main computer / base unit is required unless there is a specific external peripheral problem, not monitor, mouse or keyboard). A signed and dated receipt will be given for all computer equipment dropped in to the support clinic.
Laptop Support Brentwood
Software Support only.
Guarantee
No fix No fee. If a fault cannot be repaired there will be no charge or a full refund when paying electronically. Regardless of time spent you will only be charged the agreed fee for computer repair. Should the same problems persist when the machine is back in its original location then you can drop back for additional fault resoltion free of charge within 1 week or request a home call at only £10 per hour.
Brentwood Home Computer Repair Overview
Having been the primary trouble shooter in an IT Department within the defence industry, here is an overview of the service and skills Lee Terrell has to offer and why you should choose him to get your computer working again just the way you like it.
Often no need to start from Scratch
Rebuilding and reinstalling operating systems is a last resort in his mind as there is very little that cannot be solved if you have an affinity with the way computers work and a dedicated intuitive approach to solving the problems. Many people will think they need a rebuild or will have been to they need the operating system reinstalling but in most cases they do not.
Dedicated Approach to PC trouble shooting
Lee is passionate about overcoming the difficulties which generally make people decide they need to wipe their PC and start again. Yes at times this may be the best option but more often than not Lee can overcome the problems that most technicians in the industry would rebuild for.
Lee has seen and solved thousands of problems with computers in the past for everyone from home users to electronic and software research scientists. His attitude, knowledge and logical approach to trouble shooting means that he will often beat the odds and return a system back to how it should look, feel and run without any unnecessary inconvenience or data loss.
Windows Expert for Brentwood and Chelmsford
He is an expert with most windows operating systems and is highly skilled in adjusting the system Application Data and Registry which is where all of your Windows settings are stored. Often people decide to rebuild a system as they have already tried uninstalling and reinstalling software and hardware to little effect. Lee can delve into advanced system settings, even ones that are protected from editing normally and remove or adjust corrupt values so that the software or hardware can be successfully installed once more. A corrupt device driver for example could leave your PCI card or External device unusable thinking you need to replace it, Lee will test the hardware separately where possible and then go about cleaning the corrupt settings so that it will again work with that system without reinstalling XP, Vista or Windows 7.
Why did this PC Technician set up alone in Brentwood
Part of the reason Lee left the professional IT industry was that everything became about working to a budget but the mechanism was flawed. In his experience, no longer are technicians expected to spend time fixing faults as machines can be rebuilt or replaced within a couple of days to the dismay of the user that had spent years fine tuning his systems software settings to exactly what make them the most productive.
It may take an advanced user six months to be happy once again with the system after being given a clean slate because of a system problem, when all it would have taken would be a couple of days of advanced trouble-shooting to rectify the issue and preserve everything else. It would normally be found that after machine rebuilds then the scientist or accountant would penalise the IT company for downtime over the next few months for loss of productivity whilst they put there software environment back to how they required it. This was not acceptable in Lee's opinion so he has set up freelance to offer the kind of service that he was prevented from offering.
Do not miss understand, if you wish for or require a rebuild then he is expert at that too, being a skilled technician Lee can even put back the specific software settings required on a new operating system. It was just in the world of standardised computer platforms he was in however, his hands were tied with that too another reason to set-up alone to provide the service that computer users deserve.
Basic Requirements for Brentwood Home Users
With respect to many home users of course, as long as the system runs well, is up-to date, has good protection from threats, is able to browse the internet wired or wireless, can be used for office work and is capable of receiving email then this is sufficient for most. You system will always leave Lee's Clinic with the above functionality at the very least and it will also be protected from further problems and threats as much as possible. If your paid virus scanner, student office or other software has expired and no longer functional or secure he will find you the best free alternative from the huge range of free or open source software available that the general public are unaware of.
Maximise your Online Gaming Experience
Lee is also highly experienced with online gaming, another prime use for PC's, he knows what to tweak to get the greatest performance from the hardware you have. He can boost the gaming performance of most unmodified systems and if the hardware really is not sufficient then he can advise on the best upgrade approach.
Why does Lee only charge a fixed fee and not by the hour?
Computer repair times are not easily quantified, and for maximum effect time should be spent on diagnosing, checking, scanning and solving all faults. If no stone is left unturned then there is more confidence that a system will remain trouble free in the future. Maybe half of the repair time is spent with Lee diagnosing and repairing and the rest of the time the computer itself would be working; installing, running additional virus scans, spyware/Malware checks, File system checks and Data optimisation via defragmentation tools etc. When Lee has set a computer in motion doing one task or another then it may be a case of waiting, sometimes for several hours until the task is complete. During this time Lee's can be working on other systems so it wouldn't be fair to charge for the full duration. Yes he could keep noting down how many minutes at a time was spent but this would reduce efficiency.
The other reason in all honesty is, yes it's a selling point. Lee feels that people would like to know how much the job will cost before they agree to the work. Computers run at different speeds depending on the hardware or the fault, and to be quite frank sometimes you don't know exactly how long it will take to cure or properly diagnose a fault until you have finished doing just that. A problem may not be what it seems to the home user, or even to the technician at first glance, it is only once you get to know the system that you know what you are up against.
Yes the prices Lee charges in reality could be charged for each and every hour as most do, his expertise would be worth much more within an IT company but for the moment he is happy to provide a great service in where everyone knows what the final fee will be. He will gradually increase his prices as he gets more and more recommendations having demonstrated his work but he will be sticking to the fixed fee system for the foreseeable future. There will not be any 'ah it took longer longer that expected' business, ''your final bill is'... as it nearly always does take longer.
How long do you need my PC for?
Dropping PC or Laptop to Hutton, Brentwood: Generally faults will be dealt with asap after you dropping in the machine, and you can expect a 2-3 day turnaround. You will be told however be kept informed of progress, if parts are required then obviously this has to be factored in.
Lee's office is close to Junction 12 on the A12 (the Hutton and Shenfield Junction), which is not far from Chelmsford at all by car.
What you should bring to the Brentwood PC Repair Clinic.
Windows Disks / Recovery disks: You should bring all core operating system disks, even if it is not a requested rebuild, disks may be useful to extract particular files for system repair. Do not worry if you didn't get them with you system as Lee has a variety of operating system media so may have the correct one or be able to locate an appropriate disk via his resources and connections.
Licence Keys: Windows licence keys are usually located on the side or back of your PC or laptop. If you have purchased the media separately they may still reside in your Software box or on the CD case. This would speed up the whole process should a rebuild be required. Lee does not provide Licence Keys, the windows operating system is not a free product and you should not expect to obtain it without having initially paid for you licence.
Software: You should bring any important software disks that you require to be operational after work completed, again to save time should they be required.
Laptop Power Supply: Each power supply is different, different connectors, different voltages and Power outputs so please do not assume that Lee has the correct type for your make and model of laptop.
Problem hardware: You should only bring other hardware such as printers scanners and cameras if they are a factor in the computer fault that you have.
What you do not need to bring to the Brentwood PC Repair Clinic.
No need to bring Monitors, Keyboard, mouse or PC Power cables (excluding laptop) or external peripherals such as printers scanners and cameras unless it is those that are effected by the fault.
Summary of Technician's Computer Repair in Brentwood Services
From email problems to rebuilds or mainboard replacements you will always only be charged the current flat rate fixed fee. For effective flat rate computer support in where you know what you are paying up front and the job is always completed successfully when charged for.. you know where to come.
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